We are extremely frustrated at this point. It has been 10 weeks since I renewed my passport online! Still nothing! I call a few times weekly, each call yields 2.5+ hours on hold, then an agent that has to transfer me to the “online renewal agent”, another 2.5+ hours more on hold, finally an agent that can do nothing!! Each time I am trying to get an appointment at the passport office in Miami to no avail. And I am left with a brain muddled…Continue Reading “… and we wait, and wait, and wait”
